Privacy Policy

Mazao Online — last updated: May 2026

Mazao Online ("we", "our") operates the Mazao Online mobile application, a farmers marketplace connecting sellers and buyers in Tanzania.

Information we collect

• Account data: name, email address, phone number, role (buyer/farmer), profile photo.
• Marketplace data: product listings, photos, prices, orders, payment status, reviews.
• Location: approximate or precise location when you grant permission (e.g. weather or locality features).
• Device data: push notification tokens, app diagnostics via Firebase.
• Payment data: mobile money phone number and transaction references processed by our payment partner (Snippe); we do not store card data.

How we use information

• Create and manage your account
• Enable buying, selling, and order fulfilment
• Process payments and send order notifications
• Password reset via email or SMS OTP
• Improve app security and reliability

Third-party services

We use Google Firebase (authentication, database, storage, messaging, cloud functions) and Snippe (mobile money payments). These providers process data under their own privacy policies.

Data retention

We retain account and order data while your account is active. You may delete your account in the app, which removes your profile and associated data subject to legal retention requirements. See account deletion instructions.

Your rights

You may access, update, or delete your account from the app Profile section, or contact us at mazaoonline2026@gmail.com.

Children

Mazao Online is not directed at children under 13. We do not knowingly collect data from children.

Contact

Email: mazaoonline2026@gmail.com